Posies Accessories products are returnable within 30 days of purchase as long as they are in new, unused condition and still have the original packaging. Any damages must be reported within 30 days of purchase for a full refund and/or replacement.
If you purchased your item(s) from one of our retailers/e-tailers, please contact the retailer directly for their return policy. Posies Accessories cannot accept returns for items purchased from a retailer.
Returns for items purchased from posiesaccessories.com To process all returns and exchanges, a sales receipt must be provided. Along with a valid sales receipt, please provide your bill-to name, order number and item description.Please also indicate the reason for the return or exchange and include the shipping tracking number. Fax us at 888.576.7437 (888.5posies) or email us at customerservice@posiesaccessories.com with this information within 30 days of purchase. Please ship your item(s) to: Posies Accessories, 9484 Pinedale Cir. Sandy, Utah, 84092, ph. 888-576-7437. Attention: Returns.
We recommend that all returns and exchanges be sent via a traceable carrier such as UPS or FedEx. Posies Accessories is not responsible for packages not received if a viable tracking number is not provided. Returns and exchanges must be returned prepaid and we do not accept COD deliveries.
Once the original item(s) is received at Posies Accessories, you will receive a credit in the amount paid (excluding any shipping costs). Please allow 2-3 weeks for Posies Accessories to refund your credit card/paypal account upon receipt.
